Returns & Refunds

How do I return my order? 

You have 15 days from the date you receive your order to return it to us free of charge for a refund or credit note.

Australian Online Purchases 

Drop your parcel off at your local post office, in its original condition, and post it to: 

Ghost Outdoors Returns, 39 Bassendean Road, Bayswater, 6053, Western Australia.

Items purchased on can not be returned or exchanged at stores selling Ghost Outdoors.

Australian and New Zealand In-Store Purchases

For in-store returns, please bring your item back to the store you purchased from and discuss the store's returns policy. 

If your product is faulty, please email at with a photograph, and proof of purchase, and we'll be happy to provide you with a full replacement the product.

International Online Purchases

Return shipping on international orders is the responsibility of the purchaser for full refund on price of goods.


If you have any questions about your order, shoot us an email at and we'll be happy to help.